General Chat

Many people have said in various threads over the last few days, how fustrated they are when it comes to hot matches. Many people have found that it has not been updated for some time, even though it is meant to be updated every 14 days. I and some others have e-mail GR to make them aware of this situation, only to recieve non sensial replies. A reply I got was 'Hot matches will be updated soon', I think this is a very poor answer. I know most people find hot matches completly useless, btu I have also herad many good things about it. I Urge all who read this thread to mail GR, and say you are not happy with the service, and to sign this thread. Thanks, Paul.

I have got my new HOT MATCHES today. I have found a very likely link to my great grandmother. So begger your petition, it works for me lol ! elaine x PS I am happy with HOT MATCHES To be quite honest, people sending unneccesary emails of complaint to genes will only slow down things further.

paul, patience is a virtue... sorry can't sign petition, i'm more than happy waiting. GOOD THINGS COME TO THEE WHO WAIT.... lynnxx

I will happly sign your petition. What is GOOD about Hotmatches? I don't think one or two hits make up for five pages of people who live in Australia, Surrey or even worse, no where. I have a whole page of William Evans and the like, with no place of birth. The delete button does not work either. I have contacted them earlier re this. The people who are hits are those who I have contacted before by looking at the names on Name Summary. This could be an excellent tool if it was a proper matching system.

I'll join your petition. I haven't had a reply to my email Beth :(

If you tick delete, then click on save at the bottom it will delete them. i have just worked through mine, found one that turned out not to be a match and one other possible, deleted all that i wasn't interested in and they have stayed deleted. All i wish is that the matches were in the same birth place or even the same county and at the very least in the same country of birth. other than that it is fun to check and I don't have a problem with them. Ann Glos

Hi Ann, if you go into 'hidden images'or is it ignored image, at the bottom you will see that they have been saved not deleted. The second lot to arrive have something like delete message but when you hit it it appears once again.

I re-uploaded my Tree about 6 weeks ago and waited patiently for Hot matches...Nothing. I emailed GR complaining that I found it unacceptable and guess what? Today I have some. However....... If GR only select your names 100 at a time, it will take years at 100 per fortnight before I am shown all of mine, as I have about 6000 individuals on here and over 1000 different surnames. All blood relatives.

I had about 20 new matches. but one of these is a definate match for me.(hooray !!! ) A good tip when weeding out the ones which you dont want. go to your list click on the First match, veiw details Press back button back to list If no good, tick the box at the end. go to next match, remembering to use back button back to the list to either look at the next one, or tick the box if no good. When you have a lot ticked, press save. It will take you back to homepage so then click on your hotmatches to bring yourself back to the page you want. The deleted matches will be gone leaving the rest, carry on doing this until you have deleted all you dont want. Its much easier than doing it individually.

Paul To be honest I've never seen the point of hot matches - you can find them yourself if you take the time anyway or am I missing something? Debby

lol Lousiana!

Got my first two matches, one confirmed and one waiting a reply, from the latest update. But it is very much a scattergun approach. With 600+ names on here it's ultimately going to take days of work to eliminate the 'duds'.

I just take the attitude that it is something we didn't originally have, or for the majority of us, expect to have when we joined. Take it as a bonus not as something else to moan about. Its not as if its a tool which is stopping you searching in the more conventional way. And remember Genes have millions of members to attend to, so don't expect them to sort out every ones matches in the same second. Elaine x

I had my hot matches through today, some will not receive any because there are no new hot matches for their entries. I had a reasonable list the first time but this time only three hot matches, none of which actually do match lol xxhugxx

Elaine - When it says on there it will be updated every 14 days, guess what? I expect it to be updated every 14 days regardless of how many members there are!

I had my hot matches updated today!! i am happy with it!! Helenxx

I have checked today and I haven't got any hot matches at all - I know there are some new ones since the last hot matches (which I deleted). So where are my new ones please???? Tammy

Paul, add me to the petition, I have had the same hot matches for atleast 3 weeks, and I know that some of the trees have been altered since then as they belong to relatives and I was preasent when they were altered. Also I have 38 matches with one of these trees belonging to a cousin while my cousin has only 21 matches with my tree. It doesn't add up!

Well since i've had NONE since I joined, i would have thought there would have been some by now! And since ive added nearly 400 names in the last fortnight, i would have thought one would have been nice!

Well people ,i see a lot of frustration in regard to this thread,but ,it is a new addition,and it will take a while to get running properly ,so ,let's give it a chance eh? before we start slating the people who are running this show. To me,despite problems it's giving me as well ,it shows a lot of promise .Fred.PtfA&G&G&S.