General Chat

the main complaint i have is that a lot of the dates have been lost the year is in but actual dates have been lost
i wanted to just check when father in law died last year and date has gone just shows 2011

Do you think the development people (cannot use the term Team) have got the message?

They are still working on it, I was not able to access details via IE8, now I am :-)

I detest it.

I opened the sliding tab to add some information in the "Known as" box which I did and saved. I then went to another relative and discovered that the information for that relative had been overwritten with what I had just added for the other person !!!! This had happened to more than one relative :-|

It is riddled with errors, temperamental and from a cosmetic point of view messy and ugly.

I filled out the "Feedback" form and it hung the system saying "cannot load tree" which I wasn't trying to do and this happened twice.

Am very concerned with what information I may lose. Angry that I cannot add new information I have.

I, with everyone else, want the old (and safe) format back.

Sarah :-| :-|

PS: I had no idea there was going to be a change to the format.

OMG I don't like the new format please let us have our old format back

I have emaild genes I wish they would leave things as they are Every time they try to improve thing they make it worse You get used to one format and can work with it without haveing to think and them WOW

Very unhappy :-| :-0 :-P :-( :-( :-( :-(

Am tearing my hair out.
Have just tried adding a sibling, and it is out of date sequence, and only attached to the father.
Its difficult to negotiate, please bring the other one back, there was nothing wrong with it .

Everything you want to do is taking twice as long

matches you have to click then again for record/tree matches

Everything about is so frustrating had to leave it and go for a coffee to calm down :-( :-( :-( :-( :-( :-( :-(

Carol

The new tree is dreadful. I suggest that the people who are not having problems are not attempting to add multiple people - all of the problems described above are also happening to me. I cannot align children with the right parents (what happened to the Change Parents button?) and the side screens come up with the previous person's data. It's horrible - and not just a case of getting used to something new, it doesn't work!!

Suggest everyone does as I have done and use the Feedback button every time something isn't working properly. Whether it makes any difference or not remains to be seen.

But it's only been up a day! Yes it's annoying but surely we can give the team longer than this to iron out the snags?

Glad to see the feedback button now works. When I opened it up for the first time I really hated it and I still don't like it but once it actually works I'm sure I'll get used to it if they tweeked a few things.

Can I ask if you have read the instructions on the announcement board? If you have and it is still not working then that is what the feedback button is meant for. It is pointless putting it on the gen board because the team are not looking for feedback on here.

I have looked at it and, although confusing at first, I can see that they have tried to answer some of the complaints made in the past. I have not tried to add anyone but have just looked. My point in putting this up is that they have given the opportunity for genuine feedback, so if there is a problem it makes sense to use it.

But Rita it is doing no good putting it on here. You need to use the feedback facility to explain your problems with it. It is no good saying just that you don't like it. If you have a problem tell them.

Totally agree with comments about it being rubbish - can't use it at all and it looks soo ugly. Bring back the old format or at least let us choose.
Have been doing my tree 4 years now and am used to things as they were and it was all laid out nicely.

Totally agree that the new format is awful!!Why can't we have an option to keep it (or go back to the old one).The old one was easy to use and see what you had on your tree .New one seems slow .as you have to click and wait for things all the time.No warning was given that it was going to happen and no i don't like it at all!!.regards sue :-(

Had another go earlier, still hate it. Photo's and info have disappeared. If I click on to a ancestor the whole things just freezes up. Also I clicked on to my tree and someone elses tree opened, and not one of my contact.

Fed up really fed up. As theyr'e not going to let up change back I hope they sort out the problems soon, very soon.

I'm going now, off to see War Horse.
Welshbird x

Well I see that of all the comments on this subject 2 people like this new tree and the rest think it is pants,. well............... add one more to the pants. I can see that Genes are trying to make improvements however there are too many bugs in the system and basically it does not work so until it does please give us back the old version. :-( :-(

OMG I have just noticed that all the dates of death are missing from my tree. Hundreds which have been provided by family members of which some are now no longer with us. Many of the dates have been provided by fellow Geneologysts so I will have to trawl through all my tree accesses and messages. THANK YOU Genes Reunited for nothing. :-P :-P :-P :-( :-( :-(

Ah just realised that all other trees will have the same problem so unless other members add the dates back they are lost forever!!!!!

I can't believe they've changed the format.
The whole thing takes twice as long to navigate through and as others have mentioned when you add new ancestors it repeats information that relates to other relatives.....a right mess.
I had no notification that this was happening either, I haven't always got time to read all the boards...we should have had an email and users have the opportunity to ensure special stuff is saved.
Have replied to GR re Feedback

My photo's have gone as well.

The new tree is an ugly abomination which is full of bugs.

I am now waiting for it to be changed and then I will upload a new gedcom file as I can't edit my existing one.

and now it has crashed, cannot get to tree, well done programers?! :-S