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Problem still not solved, Computers geniuses??

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ProfilePosted byOptionsPost Date

Theresa (Cork, Ireland) 157164

Theresa (Cork, Ireland) 157164 Report 15 Apr 2008 22:18

not that I am aware.

Theresa (Cork, Ireland) 157164

Theresa (Cork, Ireland) 157164 Report 15 Apr 2008 22:27

How would I check?

eRRolSheep

eRRolSheep Report 15 Apr 2008 22:34

If you don't know how to check then you probably haven't changed any settings (knowingly)

eRRolSheep

eRRolSheep Report 15 Apr 2008 22:35

Have you recently installed any new software? Or downloaded any plug-ins?

Theresa (Cork, Ireland) 157164

Theresa (Cork, Ireland) 157164 Report 15 Apr 2008 22:36

Its Vista, its always looking for upgrades! LOL

It hasnt been online in a month tho if that helps!

eRRolSheep

eRRolSheep Report 15 Apr 2008 22:45

If you have installed Windows updates then one MAY have screwed your settings and try to take control of your connection settings. I don't think this will work (it's very difficult "working remotely") but just try turning your laptop off and resetting your router (take the power cable and connection to the phone socket out for a few minutes).

Theresa (Cork, Ireland) 157164

Theresa (Cork, Ireland) 157164 Report 15 Apr 2008 22:48

Tried that. Little hidden button in back of router etc.

Is there some way of reconfiguring the setting?

It would be easier if it could be done remotely but as it wont go online thats not likely to happen!

love T.x

eRRolSheep

eRRolSheep Report 15 Apr 2008 22:53

No - I am familiar with the button on the back of the Voyager but a proper reset should be done by removing the leads for a few minutes.

eRRolSheep

eRRolSheep Report 15 Apr 2008 22:58

ok let's look at what we have so far:
1. the laptop in itself is working fine and is running Vista
2. other computers can access the router and thus the internet
3. the laptop can access the router but not the internet

Is that all correct? (It is so easy to get bogged down and forget the original problem!)

Theresa (Cork, Ireland) 157164

Theresa (Cork, Ireland) 157164 Report 15 Apr 2008 22:59

I did that about 4 days ago when we tried unplugged everything from the wll and from the box. Rebooted every blinky pc in the house after about 30 mins (cos it was Sunday and I forgot what I suposed to be doing and did dinner instead!! LOL) Actually that makes it 2 days ago, took all wires out of router so router was stand alone.

I have decided that if I get my Nursing course I am not buying a lap top unless it has XP on it!

love T.x