General Chat

WELL I DID IT,

I COMPLAINED ABOUT A NURSE THIS MORNING AND IM STILL I N HOSPITAL
AND SCARED STILL,I KNOW NURSES HAVE A HARD JOB TO DO BUT HELPING OPEOPLE IN AND OUT OF BED I THOUGHT WAS PART OF IT,BUT THIS NURSE REFUSED INCASEI CAUSED HER TO HURT HER BACK,,
LAST NIGHT I SAT UP IN A CHAIR TILL NEARLY 5 AM ,SO NOT TO HAVE ASK HER TO DO ANYTHING BUT AFTER 5 I HAD TO LAY DOWN I NEEDED THE COMODE ,SHE GIOT IT BUT REFUSED TO HELP ME IT TOOK ME 20 MINS TO GET OUT OF THE BED ,SHE SAID TWICE A NIGHT DUISTURBES OTHER PATIANTS
NOW IM SO SCARED ,SHES A POPULAR NURSE

don't be scared Dizzi - you are brave and you've done the right thing - she was not doing her job properly - not as a nurse and certainly not as a human being

I AM ,SHE HAS LOTS OF FRIENDS IN THE OTHER NURSES

but will they support her? if they do, this smacks of institutionalised bad practice and you should see if you can get hold of an advocate to fight your corner

How ridiculous - Although the 'back' reason might be valid, hospitals have all sorts of equipment to help them lift patients. :-|

Dizzi, she should have got a colleague to help her move you.
If you need help moving - so be it - it's not your fault.
There are ways and means of doing things, and as a nurse she should be aware of them. You surely aren't the only person in the hospital who needs help moving.
Yes, hospitals are short staffed - but it's not your fault!!

Dizzi your care and others on the ward are priority and it should be that patients are made as comfortable as possible. Do not be scared hun, share your thoughts and worries with other staff, and tell them how you feel.....

Every person in care whether that be in a hospital or not have a Duty of care....

This is not in any way at getting at nursing staff or doctors, they have such a job to do under pressure, and what a fantastic job they do ! and I am sure people in the caring profession no matter who they are will agree that you should be helped and not left for so long......

Dizzi sorry to hear whats gone on in the night. She should have got another nurse to help her move you. While you are in hospital make notes of everything that happens to you, Date, Time, Name, Event & who said what, you could e-mail it to yourself. Then when you are out of Hospital write a report/complaint to the hospital about everything you feel needs strongly addressing.

Was it a formal complaint you have lodged, Dizzi. I just have a feeling that health and safety rules for staff may have been the reason she refused to help. I know back problems from lifting or preventing falls is a major cause of early retirement/incapacity for nurses and care workers and rules for them are now incredibly strict - and enforced.

But a formal complaint will enable authorities to get to the heart of the problem and see if they can avoid a recurrence. Having two staff to help, using mechanical aids seems an easy solution. As an aside, I have noticed that we are not supposed to be ill at night or at weekends, as staff numbers are severely restricted :-(

She's not a good nurse Dizzi, you have a right to complain.

My sister-in-law is a nurse, she won't lift a person by herself, always gets someone to help her.

John, undoubtedly H & S - but as has been said, she should have got another nurse, not refused to help.

And also I note she remarked that twice a night disturbs other patients. I assume that you would need the loo more at night as well as in the day because of whatever they are doing to get rid of the fluid on your legs etc. Make sure you note that remark down it seems very unprofessional to me. And don't be scared, or if you are, don't let her see that you are. Be polite, as I am sure you always are, but firm with your requests. <3

Dizzi my God Daughters daughter N was in hospital for suspected appendicitis . I will not go into the dreadful treatment in detail (or should I say lack of treatment) she received. She was discharged two days after surgery with no discharge letter, medication or guidance on after care, when God Daughter asked nurse about painkillers she was told to give her a couple of over the counter pain killers. N had to have emergency admittance a day later, and further surgery. The nurses with the exception of one were unhelpful and gave conflicting advice, one saying do one thing, another saying do something else. Cutting an extremely long and distressing story short, my God Daughter who incidentally is a strong supporter of the NHS was so worried as N was deteriorating before their eyes, she complained to the senior nurse on duty, who said she would speak to the team about to take over. Nothing happened, by this time N was becoming very poorly. My God Daughter, was so angry at the lack of concern she asked to speak to the person in charge of N treatment, things moved on a pace and the hospital manager came within a very short time. He then took over and N was given the care and the necessary treatment which included further surgery. Happily she is back home and making a steady recovery. My God Daughter has written to the hospital manager detailing all of the events, this only happened recently, so things are still not resolved.

If you feel you have a genuine complaint do not worry you have every right to voice your concern.

Take care Dizzi.

Just read the BlackKnight 11.15 entry and agree 100%- send a duplicate copy to your local MP-j

DIZZI - that kind of treatment is just not acceptable, patients deserve better treatment than that, if I was in your shoes I would ask to speak to someone from PALS (Patient and Advice Liaison Service) <3

Oh dear Dizzi <3

If you get any negative actions from anyone else about this, ask to speak to the senior nurse on duty.

Dizzi, if she could not have got hold of another nurse quickly enough, she could have slipped a pan under you or used a portable hoist.

You were right to complain and IF you find your treatment by other nurses alters in any way - ask for Nursing Manager and request removal to another ward.

Keep notes, dates, times, names - essential.

Don't be put off by her seeming to be popular - sometimes people who work with bullies have to be 'extra nice' to them to keep them at bay!!!

do not worry it will not help you

when I broke my hip last year one nurse would not help me at tea time to eat I could not reach the plate so when my family came I complained about her in her presence she wad taken off the ward

sally w <3

You have to speak out, Dizzi.

When I was in hospital after having my broken leg set and still groggy from the anaesthetic a nurse told me she was "too busy" to either help me to the loo or get me a bed pan and I'd have to wait or manage on my own.

At that point my consultant arrived to talk about my op and the ironmongery he'd inserted and I complained long and loud to him. She was taken off the ward straight away. She didn't come back for the rest of the time I was there.

Some nurses are angels and some are total bitches. That's my experience. We do the angels no service by tolerating the bitches.