Help Centre - Frequently Asked Questions
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- I need an instant password reminder/ I can't login
- How do I print my tree?
- How do I stop my subscription/ renewal payment before it is due?
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- How do I view trees that have been shared with me?
- How much are pay-per-view credits?
- What is the Keepsafe?
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- What is Gifting?
- How do I redeem a gift voucher?
- How do I print out my family tree?
- Why can't I see the 'Save' tab on my details panel?
- How do I add a name to my tree?
- How do I edit details already in my tree?
- How do I view other trees?
- Why can't I see all of my shared trees on my dashboard?
- How do I remove someone from my tree?
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- Where are my relation's photos and notes?
- Exporting Gedcoms
- Importing Gedcoms
- What are Relative Profiles?
- What is the upload limit for adding to keepsafe?
- Why do I see an error when trying to view my tree?
- What is the List view?
- Adoption
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- How much do records cost?
- Where are the Parish records?
- Which Military records do you have?
- Which Parish records do you have?
- Which Travel and Migration records do you have?
- British Newspaper Archive
- Scottish and Irish records
- Using the Birth/Marriage/Death records - UPDATED
- Why can't I view newspaper articles?
- Will I be charged if I try to view a record again?
- Ordering certificates
- What are the Electoral Roll records?
- Saving the records
- Reporting errors with records
- Searching the census - UPDATED
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What are the Electoral Roll records?
Our Electoral Roll records cover 2002 to 2013. They can provide useful information including:
- Name
- Approximate age
- Address
- Other occupants in the household
5 easy steps to use these records:
- Enter first and last name
- Use the 'give or take' box if you are unsure of the year of birth
- Too many results? Add a place of birth or recent residence to 'Optional keywords'
- Not enough results? Tick the 'name variants' box in case the name has been recorded under a different spelling
- View your search results for free
Click here to start searching the Electoral Roll Records.
New Scottish Records
Do you have Scottish ancestors?
Perhaps you do and you just didn't know! Search our brand new Scottish census records today and discover if you have Scottish roots.