General Chat

Get her to put TOURETTES in the subject line rather than upgrading your account.... they will look at it properly then!! ;o(

A friend of mine has started to research her family tree on a free acount on GR she wants to upgrade to full memebership and gain advice and experience from other members on the boards and to also make contact with any hot matches she may get. But she has tourettes and although she has help for this she sometimes when she is anxious slips up and puts what she is thinking and forgets to edit her message. She emailed GR to inform them of her problem without editing her mail so they could see the mistakes she could make. All they sent back was the normal bog standard reply telling her how to go about upgrading but no mention of the tourettes and the problems she could face regarding it. She then sent another mail asking for clarification as her question had not been dealt with and also enclosing a copy of the first email she sent. All she got back was once again how to go about upgrading. She is now concerned that should she upgrade and posts and misses editing something out she would face lossing her membership and offend people in the process but on the other hand is missing the help and experience of us members. Once again GR have no policy but to take peoples money. Please can you give me your thoughts please Jax xx

Can I have your thoughts on this about GR please.