General Chat

Whoo hooo. I'm in again. I've just had communication with GR which mirrors all that you lot are saying here. I asked them to look at posts I had put on another thread. They replied they had not had any other complaints.

It is probably the fault of all the Aussies. Payback for taking our Ashes off us!!

If I click the submit button, go to a blank screen, and then be politely signed out again I am going to bed and leaving you lot to it.


Edit: I still here. It worked. Now I need to go see what havoc I can wreak with this Firefox thingy. Needs some lessons in just who is going to correct the spelling for starters.

This is the worst it has ever been.

Has it gone 'off' again?

It does seem to be OK so far this morning doesn't it?

I guess they're just too scared to reply to my five emails ... of increasing intensity and font size ...

Charming, isn't it? No response at all, here.

Morning all.... well, I have had a reply... the only problem addressed was my difficulty accessing my tree, or trees I have permissions for... all the rest was ignored... and I was told to pres F something or other and clear my cache... if that doesn't sort the problem, to send them my Internet Browser and system type details... now, I use IE or Opera.... got a Trojan and some viruses a couple of days ago, and so have given my system a good old clean up.... deleted Opera and other programmes cos that had two viruses that I didn't have a clue how to isolate... hubby then had a tidy up... so my caches are clean thank you very much... and every other programme I am using is running smoothly with no hitches... as is GR this morning, so far fingers X.

Now....... I also asked them if they would be so kind as to inform us if there was site maintenance going on, as this would at least let us know and be prepared for glitches! No response to that at all!!

Oh well, at least they didn't suggest that I was a Lone Complainer, lolol

Love

Daff xxxxxx

Yesterday, I had to sign in several times although I had already signed in; I had no threads; today there was service unavailable.

I don't think they should try to recreate the problem, they should just believe what has been reported to them.

It does seem to be better now, do you think they have fixed whatever it was and are not admitting to anything?

Have just e-mailed Genes to complain, and told them that I am aware that others have also complained.

I had problems during the night and had to sign in again a few times, it was so annoying to lose posts so didn't get round to answering much.

Get it sorted GR

Lizx

Well, I've sent them the url for this thread, so they can * well read it for their answers.

I'm using Firefox. Others here have said what their browsers are. I think we pretty much cover the entire spectrum.

Obviously, everything else in the world isnt working, but GenesReunited is all right, Jack.

Actually, everything else in the world is working just dandy for me.


Oh and hey, I'm please to see some people getting replies! I always knew I was chopped liver.

I've just sent my fifth message (each quoting all the rest), with the url for this thread.

Nooooo. We haven't had any complaints ...

I am fine using Google Chrome but if I log on via AOL GR chucks me off frequently. Just how many times would GR like to me log in?

Sue

Please report it to support (contact us), they wont do anything unless more people complain.

Yep
It's been really clunky for the last two days. Driving me mad!
Astra
xx

I have got to the stage now where I copy everything before I try to send it. Trouble is it is OK for a while, then goes doolally again. Might go off now and get dinner, watch the soaps etc and hope it is better after 9pm.

*glumly* well.... I spent a fortune on new batteries today cos I thought it might have been the mouse and keyboard.... but nope, it is a real pain.... the reply box has got St Vita's dance, (or ants in it's pants, lol) the transfer from one page to another is sooooooo slow.... then I, too, am being logged out....... I'll send a note off now, Ann.... let's see if they tell me they haven't had anyone else complain!!

Love

Daff xxxxxx

I am furious now, I wrote another letter to them and didn't hold back because I am so annoyed, clicked to submit and it vanished, poof, gone, into thin air. Going to prepare veg then I might have another go.

Caz

It has been like this all day here.Driving me nuts now.

It seems to be getting worse rather than better now. Surely it isn't only us who are getting the problem?