General Chat

ok are you using the BT software - what icons do you have in your taskbar?

Hi Sue - it depends what Theresa is using as her connection software.

Ok it says

'BTVOYAGER2110-11 Connected with limited access'

OK I take it back its there.........doh!!

Ok, wheres connect to in the start menu....I cant see it ....lol

Have you tried what I typed earlier:

Click on Start and then Connect To

Errol,

Is it possible that Windows is managing the internet connection and is taking priority?

I had this when I installed a new router and couldn't connect. Had to make sure that Windows was not managing the connection.

Sue x

Seriously considering the pub.

BRB

But not gone to the pub!!

If I click on

Click to open service control manager
You will need to manually start the diagnostics Policy service. Once this service is started you can run network diagnostics

then OK it brings up another box with

'User Account Controll
Windows needs your permission to continue
If you started this action, continue
Microsoft Management console
Microsoft Windows'

then there is a down arrow with 'details' beside it and 'continue' and 'cancel'

Diagnose and repair

Box comes up with

Network Diagnostics cannot run because the Diagnostics Policy Service is not running

It then gives me an option of

Click to open service control manager
You will need to manually start the diagnostics Policy service. Once this service is started you can run network diagnostics

Connect to network.

BTVOYAGER2110-11 Connected with limited access

And what happens if you click Connect to network or Diagnose and repair?

OK switched on light up and a box came up with

HP Wireless Assistant
WLAN: on

Hovering over the icon it says

Connection status unknown
The dependency service or group failed to start

Right click gives me a box with

Connect to network
Turn off activity animation
Turn off notification of new networks
Diagnose and repair
Network and sharing centre



~~~TW~~~

With the blue wifi light on you could also try the following:

Click on Start > Connect To > Wireless Network Connection.
Highlight the network name you use in the available wireless networks list.
If you are using WEP encryption then remove the tick for Enable IEEE 802.11x authentication for this network and type the WEP encryption key in the Network key field.
Retype the encryption key in the Confirm network key field and then click on Connect.

Good point Errol

ok now restart wifi and if you right click on the icon in the taskbar it may give you the option of viewing available networks.

It depends which software she is running Teresa

Have you run the diagnostics on the internet icon in the taskbar? (the two little computers) If you right click on it, you shoudl see a menu, click on diagnose and repair.

ok done & the light is now red!

Turn wireless off by pressing the wireless button which again I think is located on the front edge