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An Appeal To Martine, Head of Genes Reunited

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ProfilePosted byOptionsPost Date

(¯`*•.¸JUPITER JOY AND HER CRYSTAL BALLS(¯`*•.¸

(¯`*•.¸JUPITER JOY AND HER CRYSTAL BALLS(¯`*•.¸ Report 5 Feb 2008 13:04

me tooxx

Jax in Wales

Jax in Wales Report 5 Feb 2008 13:02

Well said Colin xx

As paying members i feel we should be informed of what action is being taken by GR to ensure our internet safety. Its not fair expecting members to solve these issues for you.

Jax xx

Desperate Housewife ♥

Desperate Housewife ♥ Report 5 Feb 2008 13:00

Well said Colin. We all want to know if it safe on this site.

Karen

(`•¿•`) Loopy § Lady Ŀindy (`•¿-`)

(`•¿•`) Loopy § Lady Ŀindy (`•¿-`) Report 5 Feb 2008 13:00

Well said, Colin!!! And thanks to you, Errol and Steve, too, for all your VERY hard work!!!

What a despicable way to treat paying customers!!!

TheBlackKnight

TheBlackKnight Report 5 Feb 2008 12:57

Colin Very well said mate.

GR please let us all know if this site is safe and have you solved the problem?

ChrisofWessex

ChrisofWessex Report 5 Feb 2008 12:57

Is it so hard Martine to reply to your customers - we pay our money and we help each other - you are responsible for the maintenance of the site - please answer the questions ity is only common decency.

Jude(sarf wales) 7602736

Jude(sarf wales) 7602736 Report 5 Feb 2008 12:55

May l join Kitty!!

Bless you Colin.

jude :o) xx

♥ Kitty the Rubbish Cook ♥

♥ Kitty the Rubbish Cook ♥ Report 5 Feb 2008 12:54

May I second that please...........Colin, Erroll and Steve are just a few who have tried so hard to help us out of the kindness of their hearts.

xx

Colin from Hampshire

Colin from Hampshire Report 5 Feb 2008 12:52

Dear Martine

I appeal to you today from my heart and for the members of Genes Reunited.

Please will you respond to let us know what the postion is regarding the recent trojan attacks.

Many, Many members have been affected by this and many are still having problems and will continue to have problems if remanents of this trojan is left on their computers.

Whilst we have tried our hardest to way lay the damage this has caused, it is impossible for us to actually help any further then we have done already unless you correspond and help us also in this matter.

Last night I was informed on a few occassions of a pop up happening on the home pages. The initial pop up was related to security as was the one last night. It had been said by Genes that the offending advert had been removed. If this was the case, was this new security alert one of your own messages now.

We need to know what it was and why it happened, without that all I and other can possible do is continue to treat the new pop up with suspicion. This mean hours and hours again of scanning, hours and hours of man power and not knowing whether the real cause has been affectively dealt with.

Out of the goodness of our hearts we are trying our best to help all affected by this including Genes Reunited themselves.

Please do us the courtesy of responding.

Colin & All who wish to know.



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