General Chat

Adding my name

nudged

HEAR, HEAR!!!!!!!!

Colin,

Thank you for writing that.

I have not been affected but feel that the lack of response from GR is despicable.

On any other paid site where there is a known risk as soon as you click on the url and the page loads a warning flag should appear. That is if they haven't temporarily closed the site whilst the problem was addressed.

If it is beyong their powers to flag the site a mass mail out to all members advising them of the problem would have given members the choice of whether to visit the GR site or not.

Brain surgery or rocket science it isn't!

Sue x

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I agree
signed
catherine
xx

I hope that Martine does read this.

The other day I sent the following to GR in feedback:
"Please would you post a locked sticky on each board, advising members of GR and its sister sites, about the recent problem with the advertisement and possibility of members having downloaded viruses because of it.
Also, in that locked sticky, please advise members what to do in the event of a future recurrence and giving an assurance that, hopefully, it will not recur."

The reply came today:
"Thanks you for your email. Please accept my apologies if this virus alert has caused you any worry.
There was an advert on the site which was inviting people to download an application. At that point your anti-virus software picked this up and warned you of the various types of viruses that could be contained.
The advertisement does not actually contain a virus, but is inviting people to download an application so anti-virus software will create an alert to the user at that point and people with over zealous settings will mention various possible types of viruses that could be contained.
This advert has now been removed from the site."

I responded:
"Thank you for your reply, but it was not an answer to my request. Please would you read my request again. Thank you.
I am aware of the cause of the problem that started towards the end of last week; it did not cause me worry but it might have done to many others. I have stayed away from GR and its sister sites, only looking in briefly now and then, in the hope of seeing a reassuring locked sticky."

I have received a further reply:
"Thanks for your email. As the problem is resolved we won't be posting a sticky, however your comments have been noted."

Well said Colin

but i fear no reply will be forthcoming from the team.

Its sad but true the two words cusomer and service

seem very far apart on here

If we individually asked for a review of the threads where the virus is mentioned would GR take note? Still waiting for a reply from GR to an email I sent last thurs.
Di

well said colin, heartily agree

Jea x

Gr, i think you should have the decency to answer Colin etc after all the hard work they have put into helping everyone on here.

Wendy.xxxx

Well said Colin :))

Well said Colin.

Thank you and all the others that have been helping the members with this problem.

Lets hope there is some feedback on this problem.

Maureen

Well done Colin. Let's hope that Martine will respond as we pay good money to be on here after all.

PP
xx

do you think they are listning Colin? I allso have had the trojan and the pop up; I am just hoping my virus control can deal with it,but the pop up been back again today.

GR we have the right to know???????????????????

Well said Colin and thank you very much

Lynne

Hear, hear Colin!

I think it's safe to agree with you now without being subjected to a barrage of abuse!