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Top tip - using the Genes Reunited community

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problem with familysearch

ProfilePosted byOptionsPost Date

ArgyllGran

ArgyllGran Report 5 Jan 2026 08:59

Just a passing glitch, probably!

Paul

Paul Report 4 Jan 2026 22:31

i did send a message,no reply
i have signed in all right recently, so i wonder what problem was.
thank you for your replies.

ArgyllGran

ArgyllGran Report 16 Dec 2025 22:21

That doesn't happen to me.

Have you tried asking Familysearch?

https://www.familysearch.org/en/fieldops/familysearch-support-contact-us/

ErikaH

ErikaH Report 16 Dec 2025 22:19

I’ve had no problems with the search facility on the site.

Paul

Paul Report 16 Dec 2025 22:09

i can sign into familysearch ,but when i click on search, it says something has gone wrong, please retry, this has lasted a few weeks, i still can't search if i retry, get same message
if i click on my own tree ,i don't have this problem, also same problem with the genealogy conference email.
hope i am posting in right forum.